Does Walmart Sell Video Games? What You Need To Know (Refunds, Returns, Warranty)

Everything you need to know about buying video games at Walmart in one place.

Wally

Updated:

October 18, 2023

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Walmart is a great place to buy video games whether you’re a first time video game buyer, an avid player, or looking to get back into gaming.

Walmart sells new video games at their store and online. Games can be found in Walmart’s electronics department along with accessories, controllers, and storage. The retailer sells games, hardware, and peripherals from all three major gaming brands: Nintendo, PlayStation, and Xbox.

In this handy article, I’ll be giving a general overview of buying games at Walmart.

I’ll also explain Walmart’s video game refund, replacement, warranty, and price matching policies to help you make an informed shopping decision.

If you’re interested in buying video games at Walmart, you can do so by visiting the site by clicking here.

Buying Video Games At Walmart: What You Need To Know

walmart sign outside store — Image: Walmart

Walmart sells new video games for all major video game consoles. New games can be preordered before release to ensure a copy on launch day. And all games bought at Walmart stores or online are eligible for returns and refunds.

Walmart sells new video games for all major consoles

Additionally, Walmart also sells an assortment of computer games, hardware, and accessories for computer gaming (for use with computer gaming stores such as Steam and Epic Games Store).

At Walmart, a host of accessories can be purchased for Nintendo Switch, PlayStation 4/5, and Xbox One/Series consoles which include

controllers
screen protectors (Nintendo Switch)
carrying cases
memory cards and extra storage
microphone headsets
and more

Walmart is a general department store that sells a selection of electronics alongside video games.

This makes the store a perfect place to shop for televisions, speakers, headsets, and necessary cables along with your video game purchase.

Visit Walmart’s Nintendo Store here.

Visit Walmart’s PlayStation Store here.

Visit Walmart’s Xbox Store here.

What Types Of Video Games Does Walmart Sell?

Walmart sells the newest, most popular video games, consoles, and accessories. Popular consoles such as Nintendo Switch and Xbox Series X/S can be purchased alongside blockbuster games like Mario Party and Halo Infinite.

Walmart sells the newest, most popular video games

Walmart’s library of video games is vast, from popular sensations such as Call of Duty and Madden NFL to households brands such as Minecraft, Pokémon, and Roblox gift cards.

You will more than likely find the game you’re looking for whether you’re buying it for yourself, a friend, or as a gift.

Just keep in mind that some games are exclusive to a specific console. The Walmart product page will tell you what system the game is for before buying.

Walmart Video Game Return And Refund Policy

At Walmart, video games can be returned and refunded for their full amount up to 90 days after purchase. Opened and unopened games can be returned for a refund with or without a receipt. Of course, any return may be denied at the store manager’s discretion.

At Walmart, video games can be returned and refunded for their full amount

Mangers can decline any return even if you have a receipt for various reasons.

Damaged video games, video games without their original box and extras, or activated game codes are prime reasons a video game return can be denied at Walmart.

And the retail store does not require a receipt for returns and refunds. However, a proof of purchase must be shown.

A valid ID issued by the government, the debit/credit card used to purchase the video game, or the email or phone number for online purchases can all be used to validate a return instead of a receipt.

View Walmart’s return policy here.

Walmart’s Video Game Exchange Policy

Walmart allows video games to be exchanged for an identical item with or without a receipt up to 90 days after purchase. A valid proof of purchase such as a valid ID or phone number may be required, and all video game exchanges are at the store manager’s discretion.

Walmart allows video games to be exchanged for an identical item

Overall, video games exchanges at Walmart follow similar guidelines as returns. Customers have three months to exchanged a game for an identical game as long as the item has not been damaged by the customer.

Defective video games and games purchased for the wrong console by mistake are both valid reasons for exchanging a video game at Walmart.

View Walmart’s exchange policy here.

Walmart’s Video Game Warranty Policy

Walmart provides optional 2 and 3 year video game warranties provided by Allstate insurance. The warranty protects video games from accidental damage, scratches, cracks, item failure during normal use, wear, and other common defects. Game price and term length dictates the cost of the warranty.

Walmart provides optional 2 and 3 year video game warranties

The warranty cost for less expensive games is lower than higher priced games.

For example, it costs $2 for 2 years of protection on titles priced $10 to $20 while it costs $6 for 2 years of protection on games priced $50 to $60.

GAME PRICE	WARRANTY COST*
$10+ to $20	$2 (2yr) / $3 (3yr)
$20+ to $30	$3 (2yr) / $3.50 (3yr)
$30+ to $40	$4 (2yr) / $5 (3yr)
$40+ to $50	$5 (2yr) / $6 (3yr)
$50+ to $60	$6 (2yr) / $7 (3yr)
$60+ to $80	$8 (2yr) / $9 (3yr)
$80+ to $100	$10 (2yr) / $12 (3yr)
$100+ to $150	$16 (2yr) / $22 (3yr)

*Warranty costs are subject to change.

In general, Walmart’s video game warranties are in line with (and a tad higher in some cases) than industry standard.

However, the store’s generous refund and exchange policies–as well as Walmart’s attention to customer satisfaction–ensures customers are taken care of in case of emergency.

I recommend getting a warranty on video games and consoles purchased for children or on video games with a high price.

View Walmart’s warranty policy here.

Walmart’s Video Game Price Match Policy

Walmart does not have a price matching policy with competing stores. This is due to Walmart’s focus on having the lowest prices. The only products eligible for price matching in-store are identical items purchased on Walmart.com.

Walmart does not allow video game matching with competing stores

You will be able to purchase a video game at your local Walmart that matches the lower price of the same game found on Walmart.com.

With that said, video games are often cheaper at Walmart than competing stores, which reduces the need to price match in most cases.

View Walmart’s price match policy here.

How To Buy A Video Game At Walmart

https://youtu.be/duYCxYB-um0

Overall, buying video games on Walmart.com is simple. Search for a game you want, add it to your cart, and ship it to an address. The game will arrive a few days later, depending on your shipping speed.

buying video games At Walmart is simple

You will need a free Walmart account to buy video games on Walmart.com. You can make an account by clicking here.

Then, add a payment method (such as PayPal or a Debit or Credit card) and a shipping address.

You’re now ready to shop and can now buy games online at Walmart.

Buying Games On Walmart.com: Step-By-Step

visit Walmart.com
search for a game in the search box
tap/click on the game
tap/click on Add To Cart
tap/click Cart icon
tap/click Continue to Checkout
choose your payment method
choose your shipping address
proceed to place your order

Enjoy shopping and buying games on Walmart and reaping all the benefits that come with doing so.

How To Buy Video Games In-Store At Walmart

Video games can be purchased in-store at Walmart. Buying games at a physical Walmart location is as easy as finding a nearby store, searching for the game you want in the electronics department, and purchasing it at the cash register.

Video games can be purchased in-store at Walmart

In total, Walmart accepts over 12 payment methods both in store and online, according to the official Walmart website. Payment options accepted at Walmart include cash, credit cards, gift cards, checks, and reward certificates.

WALMART ACCEPTED PAYMENT METHODS
ATM / Debit / Check Cards
Affirm installment financing
American Express
Amex Express Checkout
Cash
Chase Pay
Discover
EBT
Gift cards
MasterCard
Money order
PayPal
Visa