Does Amazon Sell Video Games? What You Need To Know (Refunds, Returns, Warranty)

Everything you need to know about buying video games at Amazon in one place.

Wally

Updated:

October 18, 2023

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If you’re a first time video game buyer, an avid player, or looking to get back into gaming, then Amazon is the store for you. In fact, I use Amazon often to purchase video games, and you should too.

Amazon.com sells new and used video games for retro and modern consoles. Games can be searched for and are included in the “Movies, Music, and Games” department category. And the retailer sells games, hardware, and peripherals from all three major gaming brands: Nintendo, PlayStation, and Xbox.

In this handy article, I’ll be giving a general overview of buying games on Amazon.

I’ll also explain Amazon’s video game refund, replacement, warranty, and price matching policies to help you make an informed shopping decision.

If you’re interested in buying video games on Amazon, you can do so by visiting the site by clicking here.

Buying Video Games On Amazon: What You Need To Know

amazon packages on a table with a finger pointing at them — Image: Amazon

Amazon is an online retailer that sells video games directly, both new and used. New games can be preordered before release to ensure a copy on launch day. And all games bought directly through Amazon can be returned and refunded for their full amount.

Amazon sells video games directly, both new and used

Additionally, Amazon also sells an assortment of computer games, hardware, and accessories for computer gaming (for use with computer gaming stores such as Steam and Epic Games Store).

Third-parties can also post and sell their video games on Amazon for customers to purchase.

Anyone other than Amazon who sells on Amazon.com is considered a third-party seller, so even you can sell your own games on Amazon for others to buy.

Keep in mind that third-party seller refunds, replacements, and warranties differ from buying games directly through Amazon.

far cry 6 box art with game details text and a yellow arrow pointing at ship and sold by info — Source: Amazon

Video games shipped and sold by Amazon will have a disclaimer stating so near the game’s details.

Make sure you read the details of returns and so forth on a game’s product page on Amazon before buying.

What Types Of Video Games Does Amazon Sell?

Amazon sells the newest, most popular video games, consoles, and accessories. Popular consoles such as Nintendo Switch and PlayStation 5 can be purchased alongside blockbuster games like Animal Crossing: New Horizons and Minecraft.

Amazon sells the newest, most popular video games

Amazon’s library of video games is vast, from popular sensations such as Just Dance and the LEGO video games to households brands such as Mario, Sonic, and Roblox.

You will more than likely find the game you’re looking for whether you’re buying it for yourself, a friend, or as a gift.

Just keep in mind that some games are exclusive to a specific console.

The Amazon product page will tell you what system the game is for before buying.

Amazon Video Game Return And Refund Policy

Video games can be returned on Amazon for a full refund within 30 days of purchase. According to Amazon, most returns will be accepted if an item is new and unopened, but returns are ultimately dependent on the seller, item type, condition, and reason for return.

Video games can be returned on Amazon for a full refund within 30 days of purchase

Opened video games can also be returned for a full refund in most cases, but restocking costs may occur. Missing and activated codes or parts may also prompt additional fees.

Amazon allows returns for video games purchased through third-party non-Amazon sellers through Amazon.

Refunds, exchanges, and returns are dependent on the third-party seller’s specific policies and varies from seller to seller.

View Amazon’s return policy here.

Amazon’s Video Game Replacement Policy

Video games can be replaced on Amazon for the same item if the original video game arrived damaged or defective. Games must be replaced within 30 days of purchase.

Video games can be replaced on Amazon for the same item

View Amazon’s exchange policy here.

Amazon’s Video Game Warranty Policy

Video games purchased on Amazon only include a manufacturer’s warranty that covers basic defects that are handled by the video game manufacturer.

amazon does not supply an extended warranty for video games

Amazon provides generous return, replacement, and refund policies for video games, so a short-term warranty is not necessary.

Sadly, long-term warranties are not an option and optional warranties cannot be purchased for video games.

View Amazon’s video game warranty policy here.

Amazon’s Video Game Price Match Policy

Amazon does not price match video games, although customers can provide feedback on a game’s product page and inform Amazon of a lower price.

Amazon does not price match video games

The feedback helps inform Amazon that a lower price can be found elsewhere, so the company can remain price competitive.

amazon price matching screen with the product imnage and text around it — Image: Amazon

View Amazon’s price match policy here.

How To Buy A Video Game On Amazon

Overall, buying video games on Amazon.com is simple. Search for a game you want, add it to your cart, and ship it to an address. The game will arrive a few days later, depending on your shipping speed.

buying video games on Amazon is simple

You will need a free Amazon account to buy video games on Amazon, of course, which you can make an account by clicking here.

Then, add a payment method (such as PayPal or a Debit or Credit card).

In total, Amazon.com accepts over 12 payment methods, according to the official website. Payment options accepted at Amazon include PayPal, credit cards, gift cards, prepaid credit cards, and Amazon reward cards.

AMAZON ACCEPTED PAYMENT METHODS
Amazon Rewards Visa Card
Amazon Secured Card
Amazon Store Card
American Express
China UnionPay
Diner’s Club
Discover Network
JCB
MasterCard/EuroCard
NYCE
Prepaid credit or gift cards
STAR
Visa

Finally, add your shipping address where you want your video game to be delivered.

You’re now ready to shop and can now buy games on Amazon.

Buying Games On Amazon: Step-By-Step

visit Amazon.com
search for a game in the search box
tap/click on the game
tap/click on Add To Cart or Buy Now button
tap/click Proceed To Checkout
choose your payment method
choose your shipping address
tap/click Place Your Order button

Enjoy shopping and buying games on Amazon and reaping all the benefits that come with doing so.